So our 20-year-old HVAC furnace failed this Christmas holiday. After getting quotes for replacement from a big and then a small vendor, we requested a quote from Keith. His price for a top-rated unit was thousands less than the other quotes we had for lower-rated systems. He said he and two techs would do the entire job the Friday before the New Year’s holiday weekend. He arrived Friday morning with only one tech, the other having a family commitment. I said we would be pleased if he just got the furnace part done today, and the A/C part of the system could wait till another day, but he said he thought he would do the entire installation. The two of them worked 12 hours that day to get the job done. This is a guy who does what he says he would do, and we can’t praise him highly enough.